Skip to content

General

← Employee Apparel Program Support

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

15 results found

  1. Contact Number

    Provide a phone number with a live person so Customer can call for help.

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Service Idea  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    completed  ·  AdminJim Wilcox (Ecommerce Adminstrator, SmartBuy) responded

    Hi,
    Thank you for the feedback!

    At this time we have decided to not provide a phone number on our store front because it gave the impression we would be able to help our customers on a 24/7 basis which we cannot.

    Does that make sense to you? I am curious what your thoughts are on that.

    Thank you for your business!

  2. 100% cotton scrubs

    Offer 100% cotton items and/or wicking material items.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    completed  ·  0 comments  ·  Product Information  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. Images...

    Larger more detailed pictures, show features of product listed.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Product Information  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  4. Purchase oder

    Unreliable service. If given the choice will not utilize service. New employee, no uniform, not happy.

    11 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Product Information  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    completed  ·  AdminJim Wilcox (Ecommerce Adminstrator, SmartBuy) responded

    Thank you for the feedback!
    Delivering customized apparel quickly is a tricky task. We are always trying to improve our processes to get you your garments as quickly as possible. We’ll do our best to win your favor back!
    Thank you for your business.

  5. Free shipping if ship to campus (then you can consolidate with weekly deliveries)

    Free shipping if ship to campus (then you can consolidate with weekly deliveries)

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    completed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  6. fit appointment dates

    link for the fit appointment dates

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Product Information  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    completed  ·  AdminJim Wilcox (Ecommerce Adminstrator, SmartBuy) responded

    Thank you for the idea. We are constantly working to find the most efficient way to help you with your apparel purchases. We will include this idea in our apparel program design process going forward!
    Thank you for your business!

  7. Better service!

    I placed an order back in September 2015 and I still haven't received it. It's been well over 7 months and still no scrubs! Are you guys waiting for the cotton to grow in order to make my scrubs?!

    10 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    completed  ·  AdminJim Wilcox (Ecommerce Adminstrator, SmartBuy) responded

    Thank you for the feedback!
    Delivering customized apparel quickly is a tricky task. We are always trying to improve our processes to get you your garments as quickly as possible. We’ll do our best to win your favor back!
    Thank you for your business.

  8. uniform suggestions/requests to consider

    1. Fleece vests and jackets with logos (not the non-fleece fabric.
    2. White and black cotton and about 2% spandex shirts-short and 3/4 or long sleeve.
    3. Scrubs made of a cotton fabric with a little bit of stretch for comfort and ease in putting on.
    21 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    completed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  9. Size measurements

    State inseam measurements, for example for the tall size.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Product Information  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    completed  ·  AdminJim Wilcox (Ecommerce Adminstrator, SmartBuy) responded

    Hi!

    Thank you for the feedback!

    We are constantly trying to make the shopping experience easier and more clear for our shoppers.

    Your idea is great and for many of our pant products we do provide that detail. We will continue to try and add more info to all of our product.

    Thank you for your business!

  10. Get a functioning web site

    You know, a web site with measurements, pictures that rotate, enlarge and actually let a customer see what they are ordering- Mission linen your service is very poor.

    16 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    completed  ·  0 comments  ·  Product Information  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  11. fix your pictures, allow to zoom, have more descriptions for your products, allow to filter between women's and mens.

    Your website is not user friendly. You should be able to zoom on the pictures, filter based on gender, have better descriptions, and also have a place to complete a return. I want to return pants that were way to long (could have been avoided with a filter, better pictures, and better descriptions). I filled out a form to return and they said thank you! How do I return an item? Your website could be so much better for end users.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Shopping Experience Idea  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    completed  ·  AdminJim Wilcox (Ecommerce Adminstrator, SmartBuy) responded

    Thank you for the feedback.
    We are actively working to improve the pictures on our site. In fact the zoom idea has come up before.
    I’ll contact your dedicated customer service rep and make sure they help you out as soon as possible with your return.
    Thanks again for reaching out, Mission Linen

  12. Your shipping is outrages!

    14 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  13. Reduce SH/Postage; Improve service

    Reduce SH/postage costs. Your costs are 2-4 times the average + your service is slow. We are paying a premium price for mediocre service and slow delivery. And then it comes stuffed in a plastic envelope--does it cost $11 to place 1 item in a plastic bag and ship-NO.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Service Idea  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    completed  ·  AdminJim Wilcox (Ecommerce Adminstrator, SmartBuy) responded

    Thank you for the feedback.
    Shipping is expensive today. Our Apparel Program Design team and your management have put together the best overall package available today.
    We will certainly keep your feedback in mind as we continue to provide the best possible service we can.
    Thank you for your business!

  14. bring back navy fleece jackets and vests as an option

    29 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    completed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  15. Add more detailed sizing information

    16 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    completed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
  • Don't see your idea?

General

Categories

Feedback and Knowledge Base

(thinking…)