General
15 results found
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Contact Number
Provide a phone number with a live person so Customer can call for help.
5 votesHi,
Thank you for the feedback!At this time we have decided to not provide a phone number on our store front because it gave the impression we would be able to help our customers on a 24/7 basis which we cannot.
Does that make sense to you? I am curious what your thoughts are on that.
Thank you for your business!
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100% cotton scrubs
Offer 100% cotton items and/or wicking material items.
3 votes -
Images...
Larger more detailed pictures, show features of product listed.
2 votesHey Mr. Ludow,
Thank you for the feed back! We value it.
We do have a plan to improve in that area. The task is working its way to the top of the list!
thanks again,
Mission Linen
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Purchase oder
Unreliable service. If given the choice will not utilize service. New employee, no uniform, not happy.
11 votesThank you for the feedback!
Delivering customized apparel quickly is a tricky task. We are always trying to improve our processes to get you your garments as quickly as possible. We’ll do our best to win your favor back!
Thank you for your business. -
Free shipping if ship to campus (then you can consolidate with weekly deliveries)
Free shipping if ship to campus (then you can consolidate with weekly deliveries)
7 votes -
fit appointment dates
link for the fit appointment dates
6 votesThank you for the idea. We are constantly working to find the most efficient way to help you with your apparel purchases. We will include this idea in our apparel program design process going forward!
Thank you for your business! -
Better service!
I placed an order back in September 2015 and I still haven't received it. It's been well over 7 months and still no scrubs! Are you guys waiting for the cotton to grow in order to make my scrubs?!
10 votesThank you for the feedback!
Delivering customized apparel quickly is a tricky task. We are always trying to improve our processes to get you your garments as quickly as possible. We’ll do our best to win your favor back!
Thank you for your business. -
uniform suggestions/requests to consider
- Fleece vests and jackets with logos (not the non-fleece fabric.
- White and black cotton and about 2% spandex shirts-short and 3/4 or long sleeve.
- Scrubs made of a cotton fabric with a little bit of stretch for comfort and ease in putting on.
21 votes - Fleece vests and jackets with logos (not the non-fleece fabric.
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Size measurements
State inseam measurements, for example for the tall size.
4 votesHi!
Thank you for the feedback!
We are constantly trying to make the shopping experience easier and more clear for our shoppers.
Your idea is great and for many of our pant products we do provide that detail. We will continue to try and add more info to all of our product.
Thank you for your business!
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Get a functioning web site
You know, a web site with measurements, pictures that rotate, enlarge and actually let a customer see what they are ordering- Mission linen your service is very poor.
16 votes -
fix your pictures, allow to zoom, have more descriptions for your products, allow to filter between women's and mens.
Your website is not user friendly. You should be able to zoom on the pictures, filter based on gender, have better descriptions, and also have a place to complete a return. I want to return pants that were way to long (could have been avoided with a filter, better pictures, and better descriptions). I filled out a form to return and they said thank you! How do I return an item? Your website could be so much better for end users.
1 voteThank you for the feedback.
We are actively working to improve the pictures on our site. In fact the zoom idea has come up before.
I’ll contact your dedicated customer service rep and make sure they help you out as soon as possible with your return.
Thanks again for reaching out, Mission Linen -
14 votes
Yes, shipping is expensive!
Our Apparel Program designers have built the best possible shipping solution for your store at this time but we will certainly take your feedback in to consideration moving forward. -
Reduce SH/Postage; Improve service
Reduce SH/postage costs. Your costs are 2-4 times the average + your service is slow. We are paying a premium price for mediocre service and slow delivery. And then it comes stuffed in a plastic envelope--does it cost $11 to place 1 item in a plastic bag and ship-NO.
1 voteThank you for the feedback.
Shipping is expensive today. Our Apparel Program Design team and your management have put together the best overall package available today.
We will certainly keep your feedback in mind as we continue to provide the best possible service we can.
Thank you for your business! -
29 votes
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16 votes
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